User Advisory Board

Personas

These eight personas guide product decisions so TrellisOS remains trusted, practical, and mission aligned.

Pastor Mateo Rivera

Church Planter · Mosaic Community Church

Pain: Terrified of the IRS and buried in paper receipts.

Motivation: Speed & survival with an incorporation-in-a-box flow.

Payment ProcessingIncorporation WizardMarketing Studio

Sarah Jenkins

Executive Pastor · Grace Valley Chapel

Pain: Burnout from chasing receipts and approvals.

Motivation: Efficiency & sanity through automated guardrails.

Two-Person IntegrityBudgetingVolunteer Mgmt

Dr. Marcus Thorne

Senior Executive Pastor · Elevation Heights Global

Pain: Liability and reputation risk at scale.

Motivation: Governance & risk management with audit trails.

Audit ReadinessBoard PortalKYB/KYC

Elena Vance

Field Director · Amazon Water Project

Pain: Spotty connectivity and cash-heavy operations.

Motivation: Offline-first workflows for global missions.

Offline-First SyncRestricted FundsInternational Money

Big Mike O'Malley

Shelter Director · Second Chance Shelter

Pain: Privacy-sensitive data without the tools to manage it.

Motivation: Privacy & impact tracking without admin burden.

Beneficiary TrackingInventoryPrivacy Airlock

Dr. Aris Thackery

Grant-Seeker · Future Scholars Initiative

Pain: Funding treadmill and constant proposal work.

Motivation: Growth & funding via AI-assisted grant writing.

Grant Writing AIImpact ROIGap Analysis

Capt. Linda Halloway

Disaster Responder · Rapid Response Corps

Pain: Chaos when donations and volunteers surge.

Motivation: Command & control for rapid deployment.

Skills-Based DeploymentRestricted FundsTipping Point Projects

Bishop David Ng

Network Leader · Kingdom Ventures Network

Pain: Oversight of 40 ministries with high risk exposure.

Motivation: Oversight & scalability with red-light alerts.

Fractional CFO EnablementFiscal Sponsorship LogicMulti-tenancy